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Privacy Policy

A legal disclaimer

Legal Disclaimer

C&R Cleaning LLC
 

Welcome to C&R Cleaning LLC. By accessing our website, booking our services, or receiving services from us, you acknowledge and agree to the following Legal Disclaimer (“Disclaimer”). These terms are designed to protect you, our cleaners, and our company.

1. Service Limitations

  • All cleaning services are provided as-is and as-available based on the customer’s information.

  • We do not guarantee removal of all stains, odors, or damages—especially those that are permanent or caused by factors beyond our control.

  • Some surfaces, materials, or items may be excluded from service for safety or liability reasons.

2. Pre-Existing Damage

  • C&R Cleaning LLC is not responsible for pre-existing damage, deterioration, defects, or structural issues within the property.

  • Customers must inform our team in advance about fragile, delicate, or high-value items.

3. Damages & Breakage

  • While our cleaners work carefully, minor and accidental breakage may occur.

  • If damage is proven to be directly caused by our Service Providers, our liability is limited to repair or replacement costs, not exceeding the total amount paid for that cleaning appointment.

  • We are not liable for:

    • Items not securely mounted or installed

    • Items weakened by age or wear

    • Damages resulting from poor condition, improper installation, or faulty materials

4. Safety & Hazardous Conditions

  • Our cleaners may refuse service if hazardous conditions are present, including infestations, biohazards, extreme clutter, unsafe environments, or aggressive animals.

  • Customers are responsible for ensuring the property is safe for cleaning staff.

5. Customer Responsibilities

Customers agree to:

  • Provide safe, unobstructed access to the property

  • Secure valuables and confidential items

  • Communicate special requests or expectations before service begins

  • Report any service-related concerns within 24 hours of completion

After 24 hours, C&R Cleaning LLC may not be obligated to revisit or correct issues.

6. Independent Contractors

Some services may be performed by vetted independent contractors.
C&R Cleaning LLC is not responsible for the actions, omissions, or negligence of contractors not directly employed by us.

7. No Warranty

C&R Cleaning LLC makes no express or implied warranties, including but not limited to:

  • Guarantees of complete stain or odor removal

  • Specific cleanliness outcomes for heavily soiled areas

  • Any results not explicitly documented in writing

8. Limitation of Liability

To the fullest extent permitted by law:

  • C&R Cleaning LLC and its Service Providers are not liable for indirect, incidental, special, or consequential damages.

  • Total liability for any claim will not exceed the amount paid for the service in question.

9. Scheduling, Weather, & Delays

We are not responsible for delays or cancellations caused by:

  • Weather conditions

  • Illness or emergencies

  • Traffic or transportation issues

  • Circumstances beyond our control

We will make reasonable efforts to reschedule your cleaning promptly.

10. Satisfaction Guarantee

If you are not satisfied with your cleaning, you must notify C&R Cleaning LLC within 24 hours.
A re-clean or service adjustment may be offered at our discretion.

11. Legal Compliance

C&R Cleaning LLC adheres to all applicable business, labor, and safety regulations.
Customers must not request any service that violates health, safety, or legal standards.

12. Acceptance of This Disclaimer

By using this website, booking services, or receiving services from C&R Cleaning LLC, you acknowledge that you have read, understood, and agree to be bound by this Disclaimer.
If you do not agree, please discontinue use of our website and services.

Privacy Policy

Privacy Policy

C&R Cleaning LLC
 

Your privacy is important to us. This Privacy Policy explains how C&R Cleaning LLC (“the Company,” “we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit our website, contact us, or use our cleaning services.

By accessing our website or using our services, you agree to the terms outlined below.

1. Information We Collect

A. Personal Information

We may collect personal details such as:

  • Name

  • Phone number

  • Email address

  • Home or business address

  • Payment details

  • Cleaning instructions or preferences

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser and device details

  • Pages viewed

  • Cookies and tracking data

C. Service-Related Information

Collected during service:

  • Notes about service quality or property condition

  • Photos for documentation (only with your consent)

2. How We Use Your Information

We use your information to:

  • Schedule, manage, and complete cleaning services

  • Communicate about appointments and updates

  • Process payments and send receipts

  • Improve our website and customer experience

  • Maintain records and ensure service quality

  • Comply with legal and regulatory requirements

We do not sell your personal information.

3. Sharing Your Information

A. Service Providers

We may share necessary information with:

  • Employees

  • Approved independent contractors

  • Payment processors

  • Scheduling and customer management platforms

These parties may only use your information to perform services for us.

B. Legal Requirements

We may disclose information if needed to:

  • Comply with legal obligations

  • Respond to subpoenas or law enforcement requests

  • Protect the rights, safety, and property of our company, staff, or customers

C. Business Transfers

If C&R Cleaning LLC is sold, merged, or undergoes restructuring, your information may be transferred as part of business assets.

4. Cookies & Tracking

Our website may use cookies, analytics, and tracking technologies to improve performance and user experience.
You can disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable steps to protect your information from:

  • Unauthorized access

  • Loss or theft

  • Alteration

  • Misuse

However, no online or electronic storage system is completely secure.

6. Data Retention

We retain personal information only as long as needed for:

  • Providing services

  • Business operations

  • Legal compliance

After that, your information may be deleted or anonymized.

7. Your Rights

You may have the right to:

  • Access your personal information

  • Update or correct your information

  • Request deletion (where legally allowed)

  • Opt out of marketing communications

To submit a request, contact us at Cainbaker@candrcleanings.com.

8. Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect information from minors.

9. Third-Party Links

Our site may contain links to external websites.
We are not responsible for the privacy practices of those platforms.

10. Changes to This Policy

We may update this Privacy Policy at any time.
Revisions will be posted with a new “Effective Date.”

11. Contact Information

For questions, concerns, or privacy requests, contact:

C&R Cleaning LLC
Email: Cainbaker@candrcleanings.com
Phone: 859-279-9059
 

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